I just purchased a new modem last week and I had to call Comcast (they are the only functional ISP in the southern NH area… Do you hear that Google Fiber?!) for them to put in my MAC address so I could use my own stuff. The support person who answered my call looked up the model number of my modem and regretfully informed me that my modem was already at “end of life” and Comcast wouldn’t activate it. I had to patiently disagree with her, going to far as to finally ask to speak to her supervisor so that they could help me activating my brand new modem.
As I waited on hold I saw the refresh come through to my modem. The support person then got back on the phone and explained that some Lazarus-raising-modem-soothsayer had been discovered working nearby and was able to bless my modem from afar, raising it out of hopeless despair. I gratefully thanked her for her help, while silently cursing her employer for providing me a fraction of the bandwidth that the rest of the world enjoys, and doing so at an exponentially higher cost.
The Middle Way 
Technology can be a bit irritating, huh? I’m surprised to hear there aren’t other ISP alternatives, or maybe you don’t consider them “functional”, affordable enough etc. Verizon and AT&T both serve your region, and you can get broadband through satellite TV providers too like DISH and Direct TV.
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You didn’t say what model modem it was so it may have actually been EOL. Did you actually check mydeviceinfo.comcast.net to see if it was supported/EOL?
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Yes I did. And yes it was. Thank you
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Actually, you did not post the model of the modem you bought. Perhaps you should reread your own article? If this is meant to be another “bash Comcast” article you’re not doing a good job at it.
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The yes I did and yes it was was in answer to the fact that I looked it up and it was on the approved list.
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